This course enhances skills in workplace influence and negotiation, identifying personal style and providing practical strategies for successful leadership. It also teaches effective negotiation habits for win-win business deals.
Course Objectives:
- Identify influencing styles and preferences
- Choose an appropriate communication style and approach
- Expand a sphere of influence
- Effectively apply the negotiation cycle including; pre-negotiation preparation, setting objectives, win-win and fall-back positions
- Understand the perceptions and expectations of others during negotiations
- Understand the importance of emotional intelligence
- Appreciate the role of non-verbal communication
