The course is designed to equip participants with the necessary knowledge and understanding to contribute constructively to the team that identifies, develops, implements, and maintains change initiatives.
Course Objectives: Candidates attending the Change Management Training Course have to be capable of recalling, identifying, and applying the theories, concepts, models, and techniques outlined in the course, along with terminologies, process stages, and roles involved. Specifically, the candidate will be able to apply these aspects through:
- Explaining how individuals are impacted by change and different ways they may respond to change situations and how learning processes help them adapt
- Contributing to development of strategies to help individuals through change, increasing motivation for change and overcoming resistance in order to achieve desired outcomes
- Offering insight on how organisations work, how the process of organisations change occurs and the typical roles that collaborate to deliver successful change
- Identifying key drivers of an organisation’s culture and recognize different types of change process (e.g. planned and emergent change)
- Describing significant elements of the stakeholder engagement process in a change initiative and relate this to appropriate communication strategies
- Discussing with colleagues the different areas of impact of a change initiative and how momentum for that change can be built and sustained
- Metaphors of organisation
- Key roles in organisational change
- Organisation culture and change
- Drivers of change
- Models of change
- Developing vision
