This course covers the best practices business people must know to create clear, effective, professional writing in various types of business communication.
Course Objectives:
- Communicating clearly & completely the goal of the message
- Projecting the goodwill aspect while writing different tones of email
- Maintaining the tone and phrasing of the chosen words
- Deliver practical examples of what to write and what not to write when: informing, inviting, inquiring, or confirming through emails or memos
- Enable managers & staff to get across concise messages
- Feel confident to communicate at work
- Basic knowledge in PowerPoint
